Sweat is a subscription based application that will charge to your selected payment method, each billing cycle, on the same date you originally signed up. Your subscription will continue until you choose to cancel.
Regardless of the subscription type you choose, you will have full access to all available features and programs within the Sweat app.
Subscriptions are available for a minimum period and are required to be cancelled at least 24 hours prior to your next billing date if you do not wish to continue. We are unable to provide refunds for subscriptions that have been cancelled during their initial term, however we encourage you to contact our Support Team at firstname.lastname@example.org if you are experiencing any issues. For more information about cancelling your subscription, please see our article on how to cancel here.
After cancelling, please keep in mind that while you will still have access to your account for the remainder of your billing cycle, you will no longer have access to any of the content within the Sweat app once your subscription has expired. This includes any weeks you have already completed.
Upon subscribing to Sweat, you agree to subscription fees and other charges relating to the subscription being billed automatically to the nominated payment method provided by you, on the renewal date of your term.
Subscription fees will apply regardless of whether or not you use your subscription.
Promotional trials / discounts / coupons
Subscriptions may rollover to full-priced memberships at the end of all promotional trials, discounts, offers or coupons unless the subscription is cancelled before the end of the promotional period, or unless stated otherwise. The following period's fees and charges will be charged to your nominated payment method. Rollover subscriptions will continue until terminated.
I have tried to contact you for several days now. I canceled this app in 2019 and it has come to my attention that you have been charging me since then. I have the email correspondence saved. I would really appreciate it if you would contact me back about reimbursement.
Please sign in to leave a comment.