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4 comments

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    Rebeka Butterfield-Gommers

    Hi I can download the app but won’t let me login or sign up to be able to login? I’ve had the app previously a few years ago?? Trying to access the 7 day fee trial to try pwr, can I not do this if if purchased the app before? Thanks

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    Brooklyn

    Hi @Rebeka Butterfield-Gommers,

    Please reach out to our Support Team directly so we can look into your account for you. We would love to resolve your concern!

    - Support Team

     

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    Majito Castillo

    Hello. I’d already requested the 7 day trial, but they already charged me 20,00 from my credit card, that’s ok because I think that’s the charge for the whole month, the problem is that I can’t download the app on my phone anymore. I’ve tried many times, and the button that appears next to the name of the app is “open”, I can’t open it , it’s not even downloaded. This is not good, I’ve just paid $20 for an app I can’t even use.

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    Aaron

    @Majito Castillo

    Please feel free to reach out to our Support Team directly via email at support@sweat.com, we'd love to look into this for you!

    - Sweat Support💧

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