As per our Terms and Conditions, all orders are considered final at time of placement. We do not provide refunds or exchanges if you have changed your mind or made a wrong selection by mistake. However, all products come with a 90-day warranty against breakage or manufacturing defect and a 30-day unconditional guarantee.
If you receive a product which you believe to be faulty at time of delivery, or the product faults within 90 days, other than by reason of fair wear and tear, or as a result of misuse by you, please contact firstname.lastname@example.org directly for investigation.
Requests for replacements of products due to fault must be received within 90 days (from the original shipment date) in order to receive a replacement. All products being returned must be returned in the condition received by you with all original packaging, accessories and/ or manuals.
Returns received more than one year after date of shipment will not be accepted and will be returned to sender (at customer's cost).