Not to worry - declined payments could be caused by a number of things!
- You have sufficient funds in the card you’re using. If this is in reference to your sign up fee or subscription fee, you may want to use another card or ensure that the card you have tried has sufficient funds.
- The card details entered verify the correct card. You may have entered the wrong card number on accident.
- Your bank may have denied the transaction without specifying a reason, contact your bank if you believe this is the case.
We also recommend to contact your bank to confirm there are no underlying issues that could be contributing.
If you're having any further troubles be sure to get in touch with our Support Team here. Please mention "Payment Declined" in the subject of your enquiry.