As stated in our Terms and Conditions, we have a 'no refund or exchange policy' with Kayla's products as they are digital and cannot physically be returned and/or exchanged.
Thus, there is no guarantee that they will not be used.
All digital guide sales are considered final at checkout with no option for return, exchange or refund.
To read our full Terms and Conditions, visit https://www.kaylaitsines.com/pages/terms-and-conditions.
If you find that you are unsatisfied with your purchase, we would love to chat with you to find out more!
Our helpful Support Team will be able to assist you with this here.