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7 comments

  • Avatar
    Maria Isabel Marquez

    Hello! Today was my due date for 7 day trial, i decided to purchase a 3 month supcription but it billed me twice, the monthy 19.99 plus the 3 month. Please refund for the 19.99 asap.

  • Avatar
    Kotryna Rukštelytė

    Did anyone got your money back? Because my subscription was for a year and it cost 120, this year they deducted 120 dollars again. I did not want that.  

  • Avatar
    Kathy Jaramillo

    Hello! Yesterdey i was charged for one month and i deleted mi app because i did not want to be charged. But they charged mi anyways. I want my money back please!!!!!!!!!!!!!

  • Avatar
    Eliscia

    Hi @Maria Isabel Marquez and @Kathy Jaramillo,

    Please reach out to our Support Team directly via our contact form at support@sweat.com, so we can discuss your concerns and available options.

    - Sweat Support

  • Avatar
    Kathy Jaramillo

    Hello!! I want my money back please. I have not used the program. I do not want it

  • Avatar
    Cata Armenta Lázaro

    I have been buying this app for the last 3 months. However, for the last one I decided to cancel it. It shows me to try a one month free trial. I clicked on it and automatically charged me a month. That’s so unfair and annoying. This app is amazing but these people is playing with you and your money! You don’t do that kind of things to your costumers.

  • Avatar
    Eliscia

    Hi @Cata Armenta Lázaro,

    Please email our Support Team directly at support@sweat.com, along with your account email address and any screenshots you can provide, so we can look into this for you.

    - Sweat Support

     

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