As per our Terms and Conditions, all orders are considered final at time of placement. We do not provide refunds or exchanges if you have changed your mind or made a wrong selection by mistake. However, all products come with a 90-day warranty against breakage or manufacturing defect and a 30-day unconditional guarantee.
If you receive a product which you believe to be faulty at time of delivery, or the product faults within 90 days, other than by reason of fair wear and tear, or as a result of misuse by you, please contact our Support Team directly for investigation at support.sweat.com.
Requests for replacements of products due to fault must be received within 90 days (from the original shipment date) in order to receive a replacement. All products being returned must be returned in the condition received by you with all original packaging, accessories and/ or manuals.
Returns received more than one year after date of shipment will not be accepted and will be returned to sender (at customer's cost).